Refund policy
Our Refund Policy
At Springs of Jericho, we pour care and intention into every piece we create and we want you to love what you receive. If something isn't right, we'll make it right.
We offer refunds for the following:
🙏 Incorrect Items — If we sent the wrong item, we've got you covered.
✝️ Damaged or Defective Products — If your order arrived damaged or defective, we want to hear from you.
Refund requests must be submitted within 30 days of your purchase date. To get started, simply reach out to us at sojprints@gmail.com with your order number and a brief description of the issue. We'll take it from there.
Please note that this Refund Policy may be updated at any time. For the most current version, visit us at www.springsofjericho.co or contact us directly at sojprints@gmail.com.
For the longest-lasting wear, be sure to follow the washing and care instructions included with your purchase. 🌿
We're grateful for your trust and your support of Springs of Jericho. You're not just a customer — you're part of this community.